Verizon says some customers can keep their copper landlines
Key points
- Verizon has told some concerned customers that their copper-based landline will stay in service.
- Verizon reported this to the FCC, saying it has been notifying the customers who will keep access.
- The FCC paused Verizon's copper phase-out for a group of US states.
- The FCC has been receiving complaints from Verizon subscribers who want to keep their landlines.
- Verizon wants to retire its copper networks and replace them with fiber or wireless service.
The story starts with Verizon’s plan to pull out old copper networks, which led to complaints from customers who want to keep their landlines. The FCC then paused the plan for a group of states. Verizon’s notices to customers came after that pause, and the company reported them to the regulator.
The coverage does not say how many customers have been told their line is staying, which states are covered, or whether the pause is temporary. It also does not say if Verizon still intends to retire copper in other areas. Those points are not yet confirmed.
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