Key specs
Critic consensus
“Pre is an odd name for a device that drops late into a corporate drama already loaded with twists, turns and setbacks. But if Palm is indicating that its new phone kicks off a new phase, maybe the Pre is aptly named after all.Shaped like a small bar of shower soap, the dense, ebony Pre matches many (if not all) of the features of its chief competitor, the iPhone. But in one key aspect, the Pre does the iPhone one better. While a lot of the Pre's features — a bright 3.1-inch touchscreen manipulated by taps, swipes and pinches, apps sold by third parties in an open online bazaar, integration of e-mail, contacts and calendar — are now standard in 3G smartphones, Palm also lets users keep multiple applications running simultaneously.It's a huge win. The Palm gets around the inherent difficulty of multitasking with a concept dubbed cards which work like windows on a regular computer. When browsing open apps or web pages, you swipe through the cards as if viewing photos. Tap on a card to use the app. The other apps are still active, your inbox still collects mail, web pages still update. Just as with your computer, you can stay constantly connected to Facebook, Twitter, IM and other online activities. Best of all, when you're using an app and need something from another app, you don't have to go through a tortuous process of closing, launching and reloading. When you're navigating with Google Maps you can slide over to check a contact's address, choose a podcast or answer an e-mail, and then return to Maps without losing a beat.”
“The Pre (and its accompanying operating system) could likely decide the fate of the company largely credited with ushering in the age of the do-everything phone. Since Palm's announcement at CES this year, news surrounding the Pre has been a veritable whirlwind of activity: rumors, half-truths, hate, love, fear-mongering, fanboyism, rampant gadget-lust... and even a little late night celebrity for the pint-sized phone. Finally the time has come to put rubber to road and get into the guts of this thing once and for all. Can the Pre and webOS live up to the hype - the kind of hype we haven't seen since the launch of the original iPhone - or do they snap under the pressure? Read on for the full review.”
“Now that everyone has had their say about the Palm Pre, I thought it wise to say a few words about the oft labeled “iPhone killer” that Sprint and Palm hope will bring each back from the edge of the dreaded deadpool. It seems as though every touch-screen device to launch since the first generation iPhone has faced an uphill battle and the Pre is no different. It’s unpolished, sure, but Palm’s webOS has managed to slip in right behind Apple’s iPhone OS, which is something the other smartphone operating systems have failed to do. But it’s not perfect and, let’s face it, nothing is ever perfect on launch day.”
“For a phone with a slide-out qwerty keyboard, the Pre is still surprisingly thin and light, but despite its polished black look it feels a bit plastic when the keyboard is out. Incidentally, the bottom ridge of the keyboard is weirdly sharp for a phone that is supposed to resemble a polished pebble.I know Americans love physical keyboards, but I can't help feeling the Pre would be better without it. I have never had issues with writing emails, texts or even newspaper copy with the onscreen keyboard on the iPhone.As with so many smartphones (including the iPhone), the Pre falls down when it is actually used for its basic purpose of making calls. The sound quality is poor – the person called sounds like they are stuck in a dustbin full of duvets – and reception is patchy, though again that may be O2's fault. Perhaps they are giving all their network capacity to the iPhone. If so, that is a terrible disservice to the Pre – by far the best of all the touchscreen devices to follow Apple's lead.”
Watch before you decide
What people say
Both my wife and I got this about two years ago, thank goodness that we got the warranty because my wife has had to send hers in three or four times and I have had to send mine in twice, for screen issues, button issues, and both for just randomly deciding to not work in any way shape or form. Ri...
I got this phone because i liked the look of it, and it worked great for a while. Then suddenly after 5 months, it kept freezing, then the phone went offline and would not start back up. I read that a lot of people are having this problem, and the only solution is for the company to give you a ne...
Cheap brittle case. cracks easily. Long time speaker issues which Palm has never fixed . check the reviews. palm service wants to charge for everything . wish I had checked the reviews. never would have got it. missing common features , no voice activation. screen is skitzy.will not accept a lot ...
In Depth
Palm has run the gamut from being on top of the tech world with a popular PDA product line, to falling deeply behind in the brutal cell phone industry and from being the inventor of the touchscreen to lacking the imagination to fully exploit it.
Most of the headlines about Palm over the past few years have asked why, wHY, WHY!, they have been unable to release the brand new, slick, modern OS that had been long rumored and so filled with promise.
Well, finally, they have, and after a long climb back from the abyss and considerable hype, Palm has released the Pre. So what’s the verdict?
Let’s take a look.
The Palm Pre is a slick, sexy CDMA slider that runs on the new WebOS, a powerful operating system which, combined with a smooth touch user interface, creates a wonderful experience. Even a brief interaction with this phone and you realize you’re working with a powerful, fun device.
When closed, users will be amazed at how the touch interface allows them to access multiple applications, from tasks to social networking sites, all of which can be open and running simultaneously. This is a critical and wonderful feature of the Pre, because users are truly “in the moment” when interacting with their device. The Palm Pre allows you to participate, interact and control all at the same time.
The 3.1 inch, 320 x 480 pixel resolution screen is beautiful, rendering a deep rainbow of colors accurately and beautifully. Kudos to Palm for producing a high-quality screen that users will enjoy and one that holds its own against the finer smartphones on the market.
The full QWERTY keypad allows for quick, comfortable texting and, while it isn’t the best, most contoured/sculptured keypad on the market, it does its job very well.
So, what can you add to a high-end screen, touch interface, fully updated OS and good looks? How about a 3 megapixel camera with flash, stereo Bluetooth, WiFi, 8 GB of internal memory and microUSB, which is the new porting standard.
The Palm Pre is rated at five hours of talk time and up to 250 hours of standby time. Keep in mind that these ratings are extremely subjective and depend on personal use.
The downside to the Pre is that many have complained that the build materials are not top-notch, that the device doesn’t have the same hearty in-the-hand feel as, say, and iPhone or BlackBerry.
That said, the Palm Pre has plans for its own App store, and the phone will appeal to many users, especially a younger demographic, who have decided that touchscreen interfaces are the way to go.
If you are looking for a powerful slider that can run multiple applications simultaneously, has a wonderful screen and a powerful processor, take a serious look at the Palm Pre.
What people actually want to know
When was the Palm Pre released?
The Palm Pre was released on January 8, 2009.
How long does the battery last on the Palm Pre?
The Palm Pre has a 1,150 mAh battery.
Does the Palm Pre have a headphone jack?
Yes, the Palm Pre has a 3.5mm headphone jack.
Where can I download the Palm Pre manual?
You can view and download the Palm Pre manual on our dedicated manual page.
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