Who they are
T-Mobile US is a publicly traded company with Deutsche Telekom AG as its majority shareholder. With roughly 142 million total customers as of early 2026, it trails only Verizon in US subscriber count. T-Mobile offers both postpaid plans and prepaid service through Metro by T-Mobile and Connect by T-Mobile. You can sign up online, through the T-Life app, at several thousand retail locations nationwide, or at big-box partners including Costco and Best Buy.
Network & coverage
T-Mobile owns and operates its own nationwide 4G LTE and 5G network — it does not lease capacity from another carrier. Its 5G footprint is the largest in the US by geographic reach, and independent testing consistently ranks T-Mobile at or near the top for 5G performance. One thing worth knowing: entry-tier postpaid customers sit at a permanently lower network priority than customers on mid- and upper-tier plans — meaning they may see slower speeds during congestion regardless of how much data they’ve used that month.
How pricing works
T-Mobile’s postpaid lineup runs from an entry unlimited tier to a premium unlimited tier, with multi-line pricing that drops the per-line cost substantially as you add lines. An AutoPay discount applies when you pay by debit card or bank account; credit cards do not qualify, and advertised prices are typically already shown with AutoPay applied. Taxes are not included and vary by location. On top of government taxes, T-Mobile charges its own carrier recovery fee per voice line per month — check T-Mobile’s site for the current amount. A one-time device connection charge applies when activating a new line. Mid- and upper-tier plans include a 5-year price guarantee on the base talk/text/data rate, but that guarantee explicitly excludes taxes, fees, add-ons, and satellite connectivity. There is no annual contract.
Who it’s for
T-Mobile suits customers who want broad 5G coverage with room to grow — families benefit most from multi-line pricing, and frequent travelers will find value in the international data included on mid- and upper-tier plans. The 5-year price lock on eligible plans adds predictability that Verizon and AT&T don’t currently match at the same term. T-Mobile is less suited to cost-focused single-line shoppers who want taxes baked into one flat number: the combination of a pre-tax advertised price, a separate carrier recovery fee, and an AutoPay requirement makes the real monthly total higher than the headline figure. The alternatives below are worth comparing if straightforward all-in pricing is your priority.
Hi Mary. May have something to do on T-Mobile's end. Please contact T-Mobile and report the problem.