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Apple acknowledges cracked inner screens on iPhone Duo, offers replacements

5 publications · October 26, 2026
Apple iPhone Duo

Key points

  • Apple has acknowledged reports of the inner display cracking on the iPhone Duo, its first foldable iPhone.
  • Apple says the problem affects a small number of devices.
  • Owners with a cracked screen are being told to contact AppleCare for a replacement.
  • Apple has not said what is causing the screens to fail.
  • The complaints came within days of the phone's launch.
Summary (AI)

This is a confirmation by Apple, not a rumor. Reports of cracked inner displays came first from early buyers, and Apple then responded publicly. It has not given a number, a cause or a timeline for a fix.

The coverage leaves open how Apple’s replacements will work in practice. One outlet noted that Apple did not announce a repair program, only a pointer to AppleCare. It is also unclear whether the failures come from a manufacturing flaw, the hinge design or how people use the phone. The reports so far do not say.

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