Apple acknowledges cracked inner screens on iPhone Duo, offers replacements
Key points
- Apple has acknowledged reports of the inner display cracking on the iPhone Duo, its first foldable iPhone.
- Apple says the problem affects a small number of devices.
- Owners with a cracked screen are being told to contact AppleCare for a replacement.
- Apple has not said what is causing the screens to fail.
- The complaints came within days of the phone's launch.
This is a confirmation by Apple, not a rumor. Reports of cracked inner displays came first from early buyers, and Apple then responded publicly. It has not given a number, a cause or a timeline for a fix.
The coverage leaves open how Apple’s replacements will work in practice. One outlet noted that Apple did not announce a repair program, only a pointer to AppleCare. It is also unclear whether the failures come from a manufacturing flaw, the hinge design or how people use the phone. The reports so far do not say.
Sources
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