Some iPhone Duo buyers report cracked inner displays within hours of launch
Key points
- Some buyers of Apple's iPhone Duo have reported damaged inner displays within hours of receiving the phone.
- The iPhone Duo is Apple's first foldable iPhone. It costs $1,999 and went on sale on October 23.
- Several owners say the screen failed during setup or after only a few hours, in some cases as they opened the phone.
- Some units are reported to crack down the center of the inner display, over the hinge.
- One owner claims the screen broke after fewer than 20 folds.
- The extent and cause of the reported failures are not known.
The reports come from individual owners posting after launch. Apple has not commented in the coverage, and no outlet has said how many units are affected. The one-owner claim of a break after fewer than 20 folds is unverified.
The picture is not one-sided. AppleInsider reports that stores are not seeing broken displays, and says there are few reports of broken units so far. It points to a durability video from the YouTube channel JerryRigEverything, which it says shows the display holding up to a measured set of tests.
Notebookcheck, PhoneArena and SamMobile describe the failures as reported, while AppleInsider describes them as rare. The coverage does not settle which view is right. A larger sample of owners would be needed to tell an isolated fault from a design problem.
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