One UI 9.0 update leaves some Galaxy phones stuck on an error screen
Key points
- Some Galaxy users who installed One UI 9.0 are getting stuck on the change log screen once the update finishes.
- The screen shows an XML error that looks alarming.
- The Galaxy A57 is among the affected phones. Samsung began releasing One UI 9.0 for it outside Korea less than a day before the first report.
- Going offline may get users past the error screen.
- The coverage describes the problem as hitting some users, not all.
The problem showed up within a day of the One UI 9.0 rollout reaching the Galaxy A57 outside Korea. The reports come from users, not from Samsung. The coverage does not say that Samsung has acknowledged the error or promised a fix.
The workaround of going offline comes from user reports, and the coverage says it “may” work. It does not say it works for everyone. The coverage also does not say what causes the error, or how many phones or models beyond the A57 are affected. SamMobile notes the Galaxy A57 specifically, while Android Authority and Android Headlines describe the problem more broadly as hitting Galaxy devices.
Sources
5 articles from 4 publications
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