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Alcatel U5 User Manual
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Hi Bertie,
Experienced much the same thing as you. Have the U5 3G, and started getting notifications about 2 months ago of an up date which subsquently fails each time.
Think my issue began after I had removed the battery and sim and the date reset itself without me realising when I turned it back on. Not sure as can't see what the update is but suppect it's the same upgrade to Android 7 from earlier in the year.
This always seems to to be trigged by me connecting to wifi with the phone, don't use the phones wifi much at all.
I clear all notifications otherwise the phone will endless try to install and fail, fallen over droid, this seems to let me use the phone normally until next time I connect to any wifi.
Have read and been told that the one of the cache's needs to be cleared via recovery mode but when I follow the set instructions for Android recovery and the menu appears I can't access any of the options!
Let me know if you find an answer and I'll do the same. In the meantime I'm keeping my wifi disabled. Oh and I always have have my mobile data turned off as don't like being charged for that as I use pay as you go. top ups.