Samsung Galaxy S7 Edge

Yes, Android 7.0 is Nougat. Make sure you have stable connection and battery life of at least 75% before going through the update.

Thank you.  I had a update that says 7.0, but nothing on my phone says Nougat.  I'm assuming 7.0 is it.

Hi Chelsea. Can you check again for update? I believe it's already available for you to download by now.

Unfortunately, the only real way to know is to get in touch with Sprint and compare the exact numbers for each scenario.

But keep in mind, there's more than just costs to consider.

• You'll want to see if you're getting a refurbished phone as well. If so, the warranty on it (and the resale value) is likely to be lower than what you'll get with the S8.
• There's also the experience. Were you happy with the S7 Edge before it broke? Does the S8 have any 'must-have' upgrades?

There's also a middle-ground option... you could see what used phones are available for a similar price to your insurance plan. Depending on prices, you might find an option you like and get a better warranty in the process.

Of course, that depends on who you buy your phone from.

Once you've bought the used phone, you could ditch your carrier insurance and use someone like SquareTrade for a small one-time fee and pocket the savings toward your next upgrade.

Whichever route you choose, we hope you find something that keeps you connected :)

Hi Jesse. It's best to check both options. Contact the insurance company and Sprint to know which is more expensive.

That's odd. Can you try using a different data cable? Also, by locking did you mean the PC froze?

Wow what a simple solution.  Thanks for suggestion it worked great.

Hello I bought an s7 off a friend and he didn't tell me the google account password how do I go by to sorting this out if I don't have a pc or anything and also I can't copy and past stuff so can you help me please as it's doing my head in 

Hi Cici. I highly suggest entering the same Google account then remove once you get in and enter that Google account you want then factory reset it.

According to an article from SamMobile, development of Android Oreo for Samsung Galaxy S7 Edge just started. So yeah, we can expect it to come some time this year. Cheers!

Hey Chris, Had you turned on the Device security feature?

Hi rosalie. There's one included in the box that came with the phone. If there isn't try requesting from the store where you bought the phone or directly from Samsung.

If you want a digital copy of the manual, visit Samsung Galaxy S7 Edge page here in The Informr. You can download the manual on the bottom of the page.

Nope. Just make sure you are using an original Samsung charger. Take note that your phone may heat up faster when used while charging so take a break from time to time.

Hi Teodorus. Check Settings > Software update. 

Hi Tiesse. Depends, do you have extended warranty or insurance? If you don't unfortunately, you will have to pay for full repair of the display.