HTC Bolt User Manual

My ht c bolt is about a year old and 2 days ago when I was on the camera app my phone just turned off and vibrates, turns to the white HTC  screen it does this over and over. I have tried to do the hard reset and it will only go to one screen after holding Jonah's down volume and power button it had rebot , rebot to bootloader, bolt to download, bolt to recovery, power down. I have tried all of them some just come back to that screen and some go to a black screen with grey ht c and in a couple second s it will go back to the white screen. Help please....

I had previously tried the soft reset (hold down power and vol up) several times with no results. I just held down power and vol down until the menu buttons started blinking. It took about 4 seconds. That rebooted the phone. I tried that earlier and it didn't work, so I don't know why it worked now, but phone has rebooted and is working fine. Note: was stuck on that screen for about 3 hours.

I'm having the same problem. Did you find a solution?

Carla, try with following methods:

Power off and then power back on

Powering off the phone for a few seconds will clear and refresh the RAM, returning the device to normal performance.

1. Press and hold the POWER button until the power options appear.
2. Tap Power Off and wait until the phone powers down completely.
3. After a few moments of the phone being powered off, hold the POWER button to power the phone back on.

Check your storage spaceSome apps and processes can run more slowly if there is not enough storage space available or if a faulty storage card is installed.Check your phone's storage in Settings > Storage, and delete or move files if your storage space is too low. If your phone supports a microSD card and there's one installed, try removing or replacing the storage card to see if that helps the issue.

Hi Carla. If the phone is still lagging after factory resetting it, it'll be best to have it checked. It's probably a hardware issue.