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Samsung Galaxy J7 User Manual

View online, download, and search the official Samsung Galaxy J7 user manual. PDF · English.

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Questions & answers

JO
Joe Thomas · Answered

Signal is on and off. Restart but signal gone shortly thereafter.  Not covering up antena. Two towers within av. 14 mi.

When downloading app. Loose signal before complete. Really sucks.

GL
Gloria · Answered

Thank you, Carl. I did try that. I believe it is a geographic issue.  Service has returned, but it is sometimes sporadic while at home.  Again, thank you for your suggestion. 

You
JI
Jia · Answered

I do this many time but invain.....

All the contact pics are added to my cell phone....

Except my self pic  .. it does not show during conversation ( self) or my profile pic i means

JI
Jia · Answered

 In the message conversation  the pics of my contct are added but i work alot  my self contct pic is not add in galaxy j7 ..why... kindly tell me the method????

You
CA
Carl · Answered

Hi there. When you open a music player app, it should automatically detect the music files you have in your phone.

You
SU
suryakumar · Answered

It seems like many are starting to raise complaints who own the new Samsung Galaxy J7 (#GalaxyJ7). This problem is characterized by a blank screen that is often unresponsive in a sense that the phone won’t respond when you touch it. There are cases wherein the device is powered on even if the screen is dead that’s why some owners reported they continue to receive text messages and emails or even phone calls even if the screen is all black.

There are several possibilities that we have to consider when troubleshooting an issue like this. Of course, there’s the possibility of a minor app or firmware issue and there is another possibility that the problem is due to water or physical damage. So, we really need to troubleshoot the device thoroughly to determine the cause and what needs to be done to fix it. 
Get Some help Here

CA
Carl · Answered

Hi shankar. Keep in mind that damages due to misuse, abuse, or accident are not covered by warranty. In your case, I suggest that you take it back to the store where you bought it.

You
CA
Carl · Answered

I believe this is limited to the home launcher you are using. Can you tell us which home launcher app are you using?

You
CA
Carl · Answered

Hi Aditya. Yeah you should be able to play it fine. Please only download the game directly from Google Play store to avoid any problem.

You
CA
Carl · Answered

Hi ajay. Yes, the Samsung Galaxy J7+ have light sensor.

You
CA
Carl · Answered

Hmm.. Looks like a software issue. Might need to reflash stock rom. I highly suggest that you take your phone to an authorized Samsung service center for a check up.

You
CA
Carl · Answered

Oh, that's backlight bleeding. Please take your phone back to the store where you bought it. That should be under warranty.

You
CA
Carl · Answered

There are news around saying that that's possible to happen. But there's still no official announcement from Samsung.

You
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