SmartLess Mobile Plans

BEWARE!!! I hope none of you are expecting to get a free replacement phone from Assurance. My phone died yesterday and after calling twice and speaking to numerous people including a supervisor they made it very clear that they do not have any more free phones to give out as replacements. I was told that the warranty on my phone ran out and that I was SOL. They said that I had to buy a new phone.

yA I AM GOING THROUGH THE SAME CRAP WITH THIS UMX PHONE, SPEAKER ONLY WORKS AT THE BOTTOM AND THE BATTERY ONLY LASTS ABOUT AN HR. TODAY I HAD CHANGE USB CORD TO GET IT TO CHARGE 2% CANT GET IT PAST 40%. tHEY WERE SUPPOSE TO SEND ME A NEW PHONE BUT WHEN I WENT ON MY DASHBOARD NO PHONE HAD BEEN ORDERED. I TOLD THEM TO REINSTATE MY WIKO AND THEY SAID THEY COULDNT SO LOOKS LIKE I AM GOING TO HAVE TO FIND A NEW LIFELINE PHONE COMPANY

Impossible to find replacement umx 683cl battery. Re: Mr. Woods.... Chinobatt01 and ANS L001BATT dont seem to exist in the real world. Re: Russ..... Assurance is /was purposefully wrong to try to provide you with the battery for a umx u673 as a replacement. The contacts dont line up and the battery itself is too narrow to fit correctly. All you Assurance customers beware!! So I guess the best answer is going to be the accepted (first) answer in this string.

How do I get another replacement battery for my UMX phone goddamn..

ASSURANCE WIRELESS PHONE USERS... SIMPLY REPORT DEFECTIVE BATTERY ... JUST TELL THEM.. I'VE TRIED ANOTHER CHARGER... WITH NO RESULTS !! ...MAIL ME A NEW PHONE PLEASE (1-888-321-5880, to request a replacement cell phone) THAT'S IT!!

This is worrisome...I just got my UMX from Assurance the other day and the battery is bad in it. Brand new phone with bad battery. Not a good sign. It will not charge at all and my phone is useless as of now. I even tried an external charger to no avail. Multimeter reads 0.00 volts on this thing after an entire day charging in the phone with a good charger cable plugged into a working wall plug and 6 hours on the external battery charger. I got nothing. No signs of life. Must be poorly made.

Assurance Wireless is being paid by the Lifeline phone program and PROVIDING JUNK PHONES TO PEOPLE ! someone needs to AUDIT this company and FORCE THEM TO PROVIDE PHONES THAT WORK ! THIS IS A LIFELINE PHONE !!!!!

Had same problem finding this battery contacted Assurance Wireless and they're sending me a battery u673c that came with a previous model, but it's not the same mAh as u683cl. U683cl is a 2000mah and the other is 1650mah! Pretty bad when you can't get the right battery for the right phone!

The correct battery is UMX ChinoBATT01. The ANS Part # L001BATT is a direct substitute. Both are 2000 mAh lithium ion 3.8V. Both should be available from Assurance Wireless and Amazon.

Hi Melody. I'm sorry I tried searching online but can't find any. Have you tried contacting the store where you bought the phone? I'm sure they can help you get a battery replacement.

L001BATT IS NOT the correct replacement!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hey Gary. If you're thinking of storage for your personal files (images, videos, audio), what you're looking for is a microSD card. According to your phone's specs, it should be able to use microSD card of up to 64 GB. But if I'm wrong and you're looking for a SIM with more storage. The most you can get is a 128k SIM. If you're purpose is to backup your contacts and messages, I suggest that you use apps like SMS Backup & Restore (link) to back up your messages and simply sync your phone contacts to your Google account for back up.In my experience, I can't remember the last time I used a SIM to store contacts and messages, I always do it on the cloud.

HEY CARL....PREMATURE ON MY LAST ENTRY. THE UPDATE I RECEIVED SEEMED TO WORK A CPLE OF TIMES AND THEN BACK TO THE WAY IT WAS.THIS IS A GOV,T FUNDED PHONE AND AFTER MORE INQUIRY I WAS TOLD THE SIM CARD IS ONLY MADE FOR A CERTAIN AMOUNT OF MEMORY? MY NEW QUESTION IS ....IS THERE ANY WAY REPLACE SIM CARD WITH A BETTER ONE WHILE STILL STAYING WITH THE SAME CARRIER?

HEY CARL, I AM ABLE TO DL ANY FILE IF IT IS EMAILED ...STORAGE WAS NOT THE PROBLEM. I DIDI CALL MY PROVIDER AND THEY SENT ME A PRL UPDATE WHICH SEEMS TO HAVE DONE THE TRICK!....TY FOR YOUR HELP

Hi there Gary. How much phone storage do you have left? Maybe you have almosy full that's why even a small file won't download.

And by the way, does this happen to all files you try to download even on different sites?

That's awesome! Glad the problem is fixed. Thanks for sharing how you fixed it.

Hey bud that helped a lot thanks for writing it up worked like a charm on mine

When I reset mine power the phone off. Then press the power and volume up button until it says UMX on the screen then I released both and pressed both simultaneously again just for a second and then the no command Android screen popped up. Once again simultaneously press and release the power and volume up buttons together and the reboot screen will appear hit the volume down button to go down to wipe data factory reset then press the power button to choose that option! Confirm the wife once again by going volume down to yes and press the power button once again and your phone will be reset! Hope this works for everybody! Take care

https://www.youtube.com/watch?v=NB6h307zabI

Hi Joey,Power the phone off and simultaneously press the volume down button and power button at the same time even when the android logo comes up until it says no command. And then wipe data. And click yes. Hope this helps!

I tried your method and it didn't work.Is there another way to perform a hard reset

Hard factory reset

Have you recently installed any app before the notification started happening? That may be causing it.As for your wife's name of a friend in the center of the screen, try press and holding on it for a second or two. See if you can move it or delete after.

only new news , 3-4 times daily. would like to silence that feature.....now my wife has her friends name and a pink symbol in the center of her screen, want to erase, can not figure that one either

only a news notification,also my wife has the name of a friend she called and a pink symbol in the center of her screen, i can not remove that either

Hi John. Do you see any notifications on the phone? Like an unread message, a missed call, or maybe a social network notification?

no apps, new phones,,,,senior citizens, use phone only for calling purposes.....thanks

The phone is pretty decent even at an entry level. I does not incorporate all the fancy bells and whistles that accompany name brands like Samsung, LG, Motorola and the like. I did turn off wi-fi and I also turned off data which are two separate features. This did help in having the phone drain the battery so quickly. The best use for this phone is talk & text otherwise with wi-fi and data turned on it will drain a lot quicker.

[quote]That drains the phone's battery fast. Otherwise, try to fully charge it first and observe if it runs out of battery fast again. If so, I suggest taking the phone back to the provider. [/quote]I suggest taking the phone back to the provider.

Hi Sandy. Is the phone's wi-fi/mobile data on? That drains the phone's battery fast. Otherwise, try to fully charge it first and observe if it runs out of battery fast again. If so, I suggest taking the phone back to the provider.

That drains the phone's battery fast. Otherwise, try to fully charge it first and observe if it runs out of battery fast again. If so, I suggest taking the phone back to the provider.

Can't seem to turn anything up. I'd recommend you contact UMX. http://www.unimaxcomm.com/en/index.htmlinfo@unimaxcomm.com1-949-748- 7485

How I tell the battery mine to phone

Chinobatt01

Awesome! Glad it worked for you, thanks for letting us know! If you have any other question, please don't hesitate to post your question on the Community Q&A Forum.

Hi Gary. Did a quick Google search and found Missed Message Flasher Free (link) maybe that can help you with more notification for your messages.

I DL'D IT AND THAT DOES THE TRICK!...TYVM

Hi Claudia. Your should contact your carrier if you lost your phone and ask them to temporarily suspend service until you have located your device. We have more about this and other steps you can take in our lost phone guide.

I am not signing up for some stupid monitoring now the phone is gone ..you have been no help

Yes! I can't do any wifi calling on it. When I call out (using google voice or any other wifi calling app), the person on the other end can't hear me. And it won't accept any incoming calls on a wifi app.

Yeah mines freezes up every couple hours it crazy I have to shut the wifi off before I leave or a block down the road it will act up smh HELP!!!!

With the device turned off, press and hold the Volume up key.While holding the Volume up key, press and hold the Power key. Release both keys when the No command screen appearsPress and hold the Power key, then press and release the Volume up key. When finished, release the Power key.On the Android Recovery screen, press the Volume down key to scroll to Wipe data/factory reset.Press the Power key to select Wipe data/factory reset.Press the Volume down key to highlight Yes, then press the Power key.Once the reset is complete, ensure that Reboot system now is highlighted, then press the Power key. The device will power off and restart.The device is now reset to factory settings.source

Worked perfect,